Live Training That Moves the Needle
Jacqueline S. Marinac, PharmD, CCRC brings 30+ years of clinical pharmacy expertise to your team — in person, virtually, or on demand. Every session is template-driven and immediately actionable. Attendees leave with copy-paste-ready materials, not just concepts.
Jacqueline S. Marinac, PharmD, CCRC
Harvard Macy Scholar · 30+ years clinical pharmacy
Four sessions. Every barrier covered.
Each session is designed to be delivered as a standalone engagement or as part of a multi-session series. All sessions include ready-to-use templates and smart phrases attendees can implement the same day.
The CLEAR Framework: A Systematic Approach to Prior Authorization
45–60 minA structured, repeatable framework for navigating prior authorization from first submission through final appeal. Attendees leave with a step-by-step workflow they can implement immediately across their practice or health system.
Attendees leave with
- The five-step CLEAR framework applied to real PA scenarios
- Common denial patterns and how to anticipate them
- Ready-to-use submission language and documentation templates
From Denial to Approval: Building an Appeals Workflow That Actually Works
45–60 min82% of filed appeals succeed — but fewer than 1 in 9 denied requests are ever appealed. This session closes that gap by giving clinical teams a repeatable appeals process, the language that wins, and the documentation that supports it.
Attendees leave with
- Why most denials are overturned when appealed — and why teams don't appeal
- A practice-ready appeals workflow with escalation pathways
- Copy-paste appeal letter templates for the most common denial reasons
Step Therapy Overrides & Formulary Exceptions: Grounds That Succeed
30–45 minStep therapy and formulary restrictions delay or block access to the right medication. This session covers the clinical and administrative grounds that consistently succeed in override and exception requests — and the documentation that makes them stick.
Attendees leave with
- Legal and clinical grounds for step therapy overrides by state
- Formulary exception language that payers accept
- Documentation templates for the most common step therapy scenarios
Building a Practice-Wide PA Operation: Staffing, Metrics, and Escalation Pathways
60 minIncludes a full walkthrough of the Clinical Operations Toolkit. Designed for clinical operations leaders, practice managers, and health system administrators who need to build or rebuild a PA operation that functions at scale.
Attendees leave with
- Staffing models and role definitions for PA operations
- The metrics that matter — and how to track them
- Escalation pathways that prevent denials from falling through the cracks
- Clinical Operations Toolkit walkthrough: smart phrases, templates, and scripts
Your team, your format.
Live in-person
On-site at your facility, conference, or health system. Ideal for grand rounds, department meetings, and staff training days.
Live virtual
Delivered via Zoom, Teams, or your preferred platform. Full interactivity — Q&A, polling, and real-time case discussion.
Recorded / on-demand
Pre-recorded for asynchronous delivery. Available for LMS integration or standalone distribution to your clinical staff.
Built for the people doing the work.
These sessions are designed for the clinicians and administrators who deal with medication access barriers every day — not for compliance training or general orientation. The content assumes clinical context and delivers at that level.
Prescribers
Physicians, NPs, and PAs who write the orders and fight the denials.
Registered nurses
RNs who navigate access barriers and advocate for patients at every point of care.
Clinical operations leaders
Practice managers, health system administrators, and clinical operations staff building PA workflows at scale.
Clinical pharmacists
Pharmacists embedded in clinical teams who support PA, appeals, and formulary management.
Pricing by organization type.
| Organization type | Affiliate / rev-share | Certificate session price | Annual program | Entry point |
|---|---|---|---|---|
| Academic Health System | — | $497–997/dept | $2,500–12,000/yr by size | Grand Rounds entry |
| Community Hospital | — | $397–697/facility | $1,500–7,500/yr by size | Lunch-and-learn entry |
| FQHC | — | $197–297 | $997–1,997/yr | Grant-funded QI angle |
| Physician Group | — | $297–497 | $75–125/provider/yr | Medical Director entry |
Pricing is a starting point for negotiation, refined after early conversations — not a fixed rate card.
Bring this training to your team.
Sessions are available as standalone engagements or as part of a multi-session series. Contact us to discuss availability, format, and fit for your organization.