Medication access work has become one of the largest non-clinical time drains in modern practice. Prior authorizations, step therapy exceptions, formulary appeals, and denial management now consume hours that should go to patients — and most care teams are navigating it without structured training or purpose-built tools.
According to the American Medical Association's 2025 Prior Authorization Physician Survey of 1,000 physicians, physicians report an average of 39 to 40 prior authorization requests per week. Roughly half of that volume is for prescription medications — an estimated 19 to 20 medication-specific prior authorizations per prescriber, every week.* The same 2025 AMA survey found that physicians and their staff spend an average of 13 hours a week on prior authorization overall. More than one in five physicians — 22%, per AMA — spend over 20 hours a week on it. Four in ten physicians (40%, per AMA) now have staff dedicated exclusively to prior authorization work. That is not inefficiency. That is a system absorbing a workforce.
Clinicians who have been trained in payer logic, appeals language, and PA workflow — and who have the right tools at hand — move through this work differently. Requests are structured correctly the first time. Appeals are filed with the clinical language that actually moves payers. Denials that would have been abandoned get resolved. The work doesn't disappear, but it stops consuming the day.
MedAccessCE™ has no ownership, licensing, or revenue relationship with any payer, pharmacy benefit manager, drug manufacturer, or EHR vendor. The training reflects what the evidence and clinical experience support — not what any commercial partner benefits from teaching.
Source: American Medical Association. 2025 AMA Prior Authorization Physician Survey. AMA; 2025.